We don't have a strict minimum order quantity! Whether you need just a few items or a large bulk order, we're happy to help. However, for custom embroidery or printing, we recommend a minimum of 10 pieces to make the setup costs worthwhile for you.

Standard delivery typically takes 3-5 working days. For orders with custom embroidery or printing, please allow 7-10 working days from artwork approval. If you have an urgent requirement, please contact us and we'll do our best to accommodate your deadline.

Absolutely! Our in-house design team can help you create or refine your logo. We'll send you a digital proof for approval before we start production. This service is included free of charge with your order, and we'll work with you until you're completely satisfied with the design.

We accept various payment methods including credit/debit cards, bank transfers, and PayPal. For established business customers, we can set up account terms with 30-day payment options. Contact us to discuss the best payment arrangement for your needs.

We want you to be completely satisfied with your purchase. If you're not happy with any of our products, you have 21 days from receipt of your order to return items in their original condition. Please note that customized items with your logo cannot be returned unless there's a fault with the product or printing.

Yes, we can! Many customers choose to combine embroidery (for example, on the chest) with printing (on the back or sleeves). This creates a professional, multi-dimensional look. Our team can advise on the best combination for your specific requirements and budget.

Yes! For larger orders, we can arrange for you to see a sample with your logo or design before committing to the full order. This ensures you're completely happy with the quality, fit, and appearance. Contact us to discuss sample options for your specific order.